Why do some TV shows on Netflix have missing episodes (not talking about DVD only; something different)?

Question

Ok, so I bought my dad an insignia blu-ray player namely cuz it streams netflix. He's been watching 3rd rock from the sun. Now on MY netflix through my PS3/Xbox 360 it says there's 139 episodes (also says this on netflix.com) and shows them all, yet on his it shows only 100 episodes.

Here's whats odd. I noticed this 3 days ago, it said 100 episodes but season 5 and 6 only had 2 shown for each... NOW it only shows season 1 having eight episodes, season 2 with two episodes, and season 3 is missing the first three episodes. I checked my dad's netflix and it says he watched them, but its so odd. I'm assuming it just waits until he passes the first bunchof episodes then makes them disappear in favor of showing ones he's on now. On my PS3, however, it shows all 139 in a list, none missing, but ANY show on his that has more than 100, only shows no more than 100 as being available. Is that just something crappy that happens? what if he wanted to watch episode 1 of season 3 again for some reason? He can't because its not there.

Anyone else have this problem on a system that's NOT a PS3/Xbox 360? because its fine on them and shows every episode there is. He also has X-files added and it says 100 episodes, but X-files had over 200 episodes, so seasons 6-9 all only show 2 episodes a piece. Is there a way to correct this or is this just how the software works on blu-ray players? My dad isnt very computer/technologically savvy so he wouldnt even notice if some episodes were missed cuz he'd just click the next one and hit play, and i dont want him missing episodes. Any help would be great. I assume its just how the players work for netflix but I just want to make sure.

Answer 1

Okay, I DO have an potential answer for you. I just talked to Netflix because I was having this problem. They claim it's limited to the Panasonic brand, and say it's because Panasonic has not yet updated with the fix for this issue. Until that happens, the way to fix it is actually pretty simple.



1. Play at least a few minutes of Episode 100.



2. Close out of the Netflix app entirely; I returned to my function menu and went back into Netflix from there.



3. Reopen the series you were trying to play. You should now have the rest of the series. FYI, you'll lose a corresponding number of episodes from the start of the series. I have not yet tried to access those, so I don't know if this process works the other way around.



I did just try this and it does work. If you can't get back to the start of the series, the best suggestion Netflix had was to remove and reload the series. But at least the full series is accessible, and hopefully that update comes through soon! As for your dad only being able to access 2 episodes per show, I don't know. My player wasn't showing anything past Episode 100, but everything was in a straight line until 100. If he's having problems, the Netflix customer support line was a huge help.

Answer 2

I honestly wish I had an answer for you but it seems like a common problem. My Samsung LED television only shows a maximum of 100 episodes per television series. I've noticed King of the Hill and Married with Children are cut off. However, if I check my Q on the computer, it's all there.

Answer 3

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